We aim to deliver a quality product, but if for any reason you are unsatisfied with your purchase please contact us so we can resolve the issue as swiftly as possible.


Shipping Rates and expected delivery times 

3sixty2 partner with Toll NZ, and through that have an extensive courier reach. Two delivery options are available:

STANDARD: Delivery within 1-3 days (Monday-Friday) $8.00

RURAL: Delivery within 2-4 days (Monday-Friday) $5.00 additional

Free delivery over $100.00. Excludes rural delivery fee. 

All prices are in $NZ and include GST.


Can I track my order?

Of course! A tracking number and URL will be emailed to you once your order has been collected. Or use TRACK MY 3SIXTY2 ORDER and type in your tracking code.   


Terms and conditions

By using this site you agree that you are 18 years or over. It is illegal to make false declaration of age in order to purchase liquor. No deliveries are made to P.O Box addresses. We cannot accept responsibility for delivery to unattended addresses. 


Signature upon delivery

Only persons over the age of 18 are able to sign and receive orders from us. This is in accordance with the Sale and Supply of Alcohol Act 2012.

If you’re lucky enough to look under the age of 25 the courier will ask to see valid ID. If the receiver is under the age of 18 or does not have valid ID the parcel will be returned to the depot for further instruction.



Wine insurance

All goods are insured up until the point of delivery. All deliveries in NZ are by courier and direct to your door.

Can I change my delivery address?

If you’ve accidentally entered the wrong address, please email within half an hour of placing your order with the order number and new preferred delivery address. 



 If a wine you have purchased from us is in some way faulty, we will replace it upon your request. Any breakages or shortages must be reported to within 24 hours of wine being delivered.